Study finds Big Tech platforms let LGBTQ hate flourish
Maryland’s LGBTQ residents are not protected on major social media sites, according to a new report from GLAAD.
The LGBTQ Social Media Safety Index evaluates Big Tech policies related to the safety, privacy and expression of queer people.
Jenni Olson, senior director of GLAAD’s social media safety program, said scores for Meta, X and YouTube hit new lows.
“The platforms are largely failing to mitigate harmful anti-LGBTQ hate and disinformation,” Olson said.
Representatives from X, Meta and YouTube did not respond to a request for comment.
The report also found that many platforms disproportionately suppress legitimate queer content through shadow banning, demonetization and unwarranted content removal.
The survey evaluated Threads, Facebook, Instagram, TikTok, X and YouTube. TikTok had the highest score, the same as last year, at 56 out of 100 possible points. X ranked lowest, with a score of 29.
Last year, YouTube removed gender identity from the list of protected characteristics in its hate speech policy. Olson said that change says a lot about the company’s values, especially during a time of anti-trans policies at the highest levels of government.
“Fundamentally, this signals to anyone on the platform that it's OK to express hate against trans people,” Olson said. “LGBT people deserve to be safe on social media, just like everyone.”
The report notes that each of the platforms has policies prohibiting hate and harassment on the basis of sexual orientation, gender identity and expression, and other protected characteristics.